FeedbackDropBeta
The feedback pipeline for your agents

20 users report a bug.
You see one issue.
Your agent ships the fix.

FeedbackDrop consolidates raw user feedback into agent-ready work orders, packed with all the debug data your coding agents need to ship the fix.

14-day free trial. No credit card required.

Feedback goes in.
Work orders come out.

One pipeline that captures feedback with full technical context, consolidates similar reports into one clear issue, and hands your agents everything they need to fix it.

Capture

A drop-in widget lets users pin feedback to the exact element. The user journey, DOM state, console logs, network calls, and environment details are all captured silently.

Consolidate

AI consolidates similar reports into one issue, combining every affected user's feedback and debug data, so you get the full picture of what broke in one place.

Hand Off to Agents

Every issue becomes a structured work order your agents can pull via MCP, receive via webhooks, or pick up in GitHub and Linear.

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VISUAL BUG REPORTING

Let users pinpoint
the exact problem.

Stop guessing what "the upload isn't working" means. Users can drop a pin directly onto any UI element, automatically capturing the exact DOM node and visual context without needing to write a complex explanation.

Perfect context for AI agents: Feeds clean, structured, element-level data straight into your agent's workflow
Eliminate vague "it's broken" reports: Users show you the problem instead of trying to describe it
Auto-capture deep component state: Grabs the exact DOM node and local state the second they drop the pin
Intelligent issue aggregation

Turn noisy feedback into
one clear work order.

When 23 users hit the same bug, you don't need 23 tickets. You need one work order with all 23 users' context inside. FeedbackDrop consolidates similar reports automatically and aggregates their debug data, so the pattern is obvious before anyone starts digging.

AI issue consolidation

Similar reports are automatically consolidated into one work order with a clear technical summary.

Unified user feedback

See exactly how many users are affected and read their specific comments in one place.

Surface debug patterns

Every report captures network requests, console logs, and environment details, so patterns like "only fails on Safari" surface themselves.

Payment fails silently with expired card

BugHigh
Reports
23from 21 users
Avg Sentiment
😞Negative
Timeline
Last seenMar 12
First seenFeb 1

Feedback

8
😡

Tried to pay with my card and it just spins forever. No error, nothing. Had to close the tab.

Anonymous1d ago
DesktopChrome 122.0.0.0Windows 11
😞

Payment page hangs after I hit submit. My card expired last month, but the app should tell me that instead of freezing.

Anonymous1d ago
DesktopSafari 17.3MacOS 14.3

Debug Logs

Console Logs3
Network Requests3
LevelMessageEventsSessionsLast Seen
ErrorUnhandled Promise Rejection: PaymentProcessingError:...33Feb 25
ErrorTypeError: Cannot read properties of undefined (read...22Feb 20

AI Diagnosis

AI-powered bug diagnosis and fix recommendations

Root Cause Analysis

The payment form fails to handle expired card errors properly, causing an unhandled promise rejection and a TypeError when accessing undefined error details. This leads to the UI hanging with a spinner and no user feedback. The 422 status on the charge endpoint indicates card validation failure, but the frontend does not surface this error to users.

Recommended Fix

  1. Step 1: Add proper error handling for payment processing promises to catch and display validation errors, especially for expired cards.
  2. Step 2: Fix the code that reads error_code to safely check for undefined values before accessing properties to prevent TypeErrors.
  3. Step 3: Implement user-friendly error messages on the payment form when the API returns a 422 status indicating card validation failure.
  4. Step 4: Add timeout and retry logic improvements to handle gateway timeouts gracefully and inform users accordingly.

Relevant Diagnostic Data

Notable Context

Users across desktop, mobile, and tablet devices consistently report the payment form hanging with a spinner and no error message when submitting expired cards. The issue affects multiple browsers, with Safari users representing the largest share of affected sessions.

Generated 1d ago
AI-POWERED DIAGNOSIS

Don't just find the bug.
Let AI diagnose the fix.

Once reports are consolidated, FeedbackDrop analyzes the captured user journey, DOM state, console logs, and network requests to pinpoint the root cause and write up the fix.

Instant Root Cause Analysis

FeedbackDrop reads the captured stack traces and network requests and tells you exactly why it broke.

Actionable Fix Recommendations

Clear, step-by-step resolution outlines based on real environment data, ready to drop straight into your agent's context.

Contextual Debugging Highlights

Automatically surfaces the exact API failure or console error responsible for the bug, cutting out the noise.

Agent-ready context

The ultimate debug toolkit for your agents.

FeedbackDrop enriches every report with the exact technical context your agents need to reproduce and fix the bug.

Element-level DOM Data

When users pin feedback to an element, we capture a snapshot of the HTML element and its surrounding context.

User Journey

Every click, page change, network call, and console event leading up to the report: the exact path users took to hit the bug.

Console Logs

All 5 levels (log, info, warn, error, debug) captured automatically with full stack traces from the moment they loaded the page.

Network Requests

The last 50 requests captured including method, URL, status codes, duration, and full request/response body previews.

Environment Data

Browser, OS, device, viewport size, screen resolution, connection speed, and exact timestamps automatically attached.

Structured for Agents

Clean, structured JSON for every report. Pull it through our MCP server or push it anywhere with webhooks. No scraping screenshots for clues.

Agent handoff

Ship work orders straight to your agents.

However your agents pick up work, FeedbackDrop delivers there. Issues sync two-way with GitHub and Linear, agents pull full debug context through our MCP server, and webhooks push work orders into any custom workflow.

Two-Way Issue Syncwith your favorite platforms
MCP Server
Webhooks
Your agent

MCP Server

Your agents connect directly and pull the full work order: description, debug data, and every user's feedback. No copy-pasting.

Two-Way Issue Sync

Work orders land where your agents already pick up tickets, and status flows back when the fix ships.

Webhooks

Work orders pushed to any endpoint the moment they're ready. Wire FeedbackDrop into any pipeline you run.

Theming & customization

Make it yours.

Ditch the generic, clunky widgets. Fine-tune every detail to perfectly match your product's DNA, from custom hex codes to exact screen placement, without writing a single line of CSS.

Unlimited brand colors
Curated icon library
Flexible screen placement
Pixel-perfect offsets
Native dark mode support
Custom button text
your-website.com
Feedback
TRY IT OUT

Button Text

Brand Color

#

Icon

Screen Position

GETTING STARTED

Installs in minutes.
Runs on its own.

Three steps from script tag to your agent's first fix.

1

Install in seconds

Drop a <script> into your HTML, or npm install our native React/Vue components. Zero complex config required.

2

Users leave feedback

Users pin feedback to specific elements or give general feedback. Debug data is captured silently.

3

Your agent ships the fix

AI consolidates similar reports into one work order with all the evidence attached. Your agent just picks it up.

Why FeedbackDrop

Other widgets bury you in tickets.
We hand your agents work orders.

Most feedback tools dump screenshots and generic messages into an inbox, leaving your team to play detective.

Other Widgets
Every report becomes another ticket
"It's broken" feedback with no debug data
Hours of triage before a fix even starts
Only see one user's perspective per ticket
Endless manual sorting & tagging
FeedbackDrop
Similar reports consolidated into one work order
Full debug context captured automatically
Likely root cause surfaced on every issue
Aggregated context from every affected user
Sorted, tagged, and handed off automatically

Already on Sentry? Keep it. Sentry catches what your code reports: crashes and exceptions. FeedbackDrop catches what your users report: the silent failures that never throw. And hands them straight to your agents.

Roadmap

And we're just getting started.

We're constantly shipping new capabilities to make the feedback-to-fix pipeline feel magical. Here's what just shipped, and what's landing next.

Shipped recently

MCP server
Webhook delivery
GitHub & Linear sync
AI diagnosis
User journey capture

Landing next

AI issue validation
AI site scan
Custom event tracking
Session replay
Jira integration
Slack alerts

Simple pricing. 14-day free trial.

No credit card required. Start capturing feedback in minutes.

Save up to 20%

Starter

$49$39/mo

Billed annually

per workspace

USAGE

  • 500feedback reports/mo
  • Unlimitedreporters
  • 3team seats
  • 1project

FEATURES

Widget

  • Pin-to-element feedback
  • General page feedback
  • Full customization

Debug Toolkit

  • Screenshots & annotations
  • Full HTML element context
  • User journey
  • Console logs
  • Network requests
  • Environment details

AI

  • AI issue consolidation
  • AI debug prompt (for your agents)

Integrations

  • MCP server
  • Two-way issue sync
  • GitHub integration
  • Linear integration
  • Webhooks

Platform

  • Role-based access
MOST POPULAR

Pro

$199$159/mo

Billed annually

per workspace

Everything in Starter, plus:

USAGE

  • 5,000feedback reports/mo
  • Unlimitedreporters
  • 10team seats
  • 5projects

FEATURES

Widget

  • White labeling (remove FeedbackDrop branding)

Debug Toolkit

  • Custom event trackingComing soon

AI Debug Toolkit

  • AI generated diagnosis
  • AI issue validationComing soon
  • AI site scanComing soon

Integrations

  • Jira, Slack, and moreComing soon

Enterprise

Custom

Everything in Pro, plus:

USAGE

  • Customfeedback reports/mo
  • Customreporters
  • Customteam seats
  • Customprojects

FEATURES

Integrations

  • Premium enterprise integrations

Platform

  • Custom role-based access control
  • SSO / SAML
  • Audit logs
  • Priority support & localized data retention

Give your agents better bug reports.

Your agents are ready to fix bugs the moment users find them. FeedbackDrop is the pipeline in between.

Get started free

14-day free trial. No credit card required.